Who We Are

Increase your Intake with the Highest Quality and Lowest cost PNCs in the Industry

Our firm spends good money generating leads. You need the right intake partner to ensure the highest conversion rate possible. Otherwise, you’re wasting valuable advertising money and missing business opportunities.

Intake on Demand isn’t just an intake outsourcing firm. We provide the advantage your firm needs to excel in this increasingly competitive industry in which conversion is king.

No matter what your firm specializes in, Intake on Demand can create customized intake, lead follow-up, and Intake services for you, freeing up your time for what matters most: winning cases for your clients.

Who We Serve

No matter what your firm specializes in, Intake On Demand can create customized intake, lead follow-up, and Intake services for you, freeing up your time for what matters most: winning cases for your clients.

Mass Torts

Our agents collect the invaluable data mass tort cases require so that your firm is ready to represent your new clients as soon as the intake is signed.

Each plaintiff in a mass tort case has unique concerns, and our agents are trained to listen, engage, and clarify difficult concepts for new potential clients, starting the working relationship off with the trust and information exchange essential to your success and theirs.

We collect the crucial details that mass torts require from each new client during intake, seamlessly providing your firm with the data you need to successfully pursue mass tort cases. And we do it right, so your clients’ sensitive information and your firm’s reputation are secure.

Class Action Cases

You don’t treat your clients like faceless members of a class, and neither do we.

Intake on Demand provides personalized attention and empathetic communication on your firm’s behalf to potential class action clients who have made the decision to seek legal help in a time of need.

Our call center specialists – whether they’re working on new client intake, following up on leads, or obtaining signed intake – will treat each of your new clients and their individual concerns with the respect and care they deserve, creating the trust and confidence potential clients need to feel secure in their choice of a firm to represent them.

Mass Arbitration

If you’re running a mass arbitration campaign, we can help maximize your ROI by ensuring that valuable leads don’t fall through the cracks.

Collecting detailed client data and converting leads into intake quickly are the keys to success in a mass arbitration campaign, and that’s where we excel. Our highly-trained specialists work diligently to maintain contact with and convert arbitration leads so that valuable cases don’t slip away.

We can manage every step of the client relationship from intake to intake. And we specialize in converting leads into intake – accompanied by the data your firm needs to successfully pursue mass arbitrations – on first contact. Even if we don’t succeed during intake, our lead retention program ensures regular, diligent engagement until new clients are ready to sign.

Personal Injury Cases

It can be hard to outsource personal injury intake, but Intake on Demand is here to help ensure your firm doesn’t miss a single opportunity.

Each personal injury lead is unique, and our personal injury intake specialists are trained to collect detailed information to ensure that your firm maximizes conversion on high-value personal injury leads. We can help qualify leads and deliver your firm signed intake on:

  • Car and motorcycle accidents
  • Bicycle accidents
  • Uber/Lyft rideshare incidents
  • Dog attacks
  • Work accidents
  • Slip and fall cases
  • Birth injuries
  • Medical malpractice
  • Elder abuse and nursing home malpractice

What We Do

We go beyond pursuing and vetting leads to integrate signed intake agreements directly into your case management system with a robust set of usable data.

Become A Happy Customer of Intake On Demand

Let our team of expert be the right intake partner to ensure the highest conversion rate possible.Don't waste valuable advertising money,missing business opportunities.

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Why Us You Ask

We will let our clients answer that

My experience with Intake on Demand has been exceptional right from the start… I was especially impressed with their seamless onboarding process, they certainly have that process mastered! I highly recommend working with them, they are extremely responsive and wonderful to partner with

Joe S

– South Florida Attorney

Our conversion rates has increased form 12% - 20% is switching to Intake on Demand.

Austin C

VP of Operations

Our cost by PNC with Intake on Demand is more than 50% less than the next closet intake center we work with.


VP of Marketing

You guys have been top-notch right out the gate. Hands down the most flexible intake center I have worked with.



Thank you Intake on Demand. Your quality of PNC is superior to that of any other center I have worked with, and I have tried them all.


NY Attorney

The staff at Intake on Demand is second to none! So attentive and the attention to detail is something I wish all centers would adapt.


CEO – Marketing Firm

Frequently Asked Questions

Below is a list of frequently asked questions to help you understand how this works.

1. Do you offer Spanish-speaking call center support?

Yes. We have dedicated bilingual Spanish-speaking intake agents to serve clients in the Spanish-speaking community. If your firm is advertising to Spanish speakers, we can assist your new potential clients who speak Spanish.

2. Do you offer dead lead follow-up?

Yes. We specialize in reviving dead leads. Just provide us with your dead lead list and we can re-engage with those leads and convert them into signed intake.

3. Are your services HIPAA compliant?

Yes. Our intake agents take official HIPAA training. Our software is also HIPAA compliant, so you can rest easy knowing that your clients’ sensitive data is protected and your firm’s reputation is protected.

4. Do you offer intake/contract services?

Yes. We provide digital contract services for all case categories.

5. What quality assurance systems does Intake on Demand have in place?

We monitor calls and grade several variables, including response time, accuracy of data input, agent courtesy, conversion success, agent courtesy, and several other factors.

6. Is Intake on Demand owned by a law firm or marketing company?

No. No one in the company is an attorney, and no one is associated with marketing or legal consulting firms. We take conflicts of interest seriously, and we do not share your proprietary data with anyone.

7. How can I access customer service in the event of a problem and what is the turnaround time?

If you have an issue with your account, you can contact your account manager 7 days a week and can directly contact our company’s principals. Our top priority is ensuring that our client firms are taken care of quickly and ensuring their full satisfaction.

8.How long does it take to set up a new account?

Set-up time depends on the complexity of your needs, but the typical range is 7-10 days. We can accommodate rush orders. Just contact us so we can discuss your requirements.

9.Is a long-term contract required?

No. We want our client firms to be happy with our services, not to lock them into services that aren’t working for them. Our services are billed monthly. There is a set-up deposit that is applied to the first billing cycle.

10.Our firm is located in a different state than Intake on Demand. Can you still answer calls for us?

Yes. Intake on Demand works with firms across the US.


If you have any questions or queries a member of staff will always be happy to help.

Who We Are

Your firm spends good money generating leads. You need the right intake partner to ensure the highest conversion rate possible.

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If you have any questions or queries a member of staff will always be happy to help. Feel free to contact us by telephone or email and we will be sure to get back to you as soon as possible.