Everything your firm needs to sign more cases.
No matter what your firm specializes in, Intake On Demand can create customized intake, lead follow-up, and contract services that free you up to focus on what matters most: winning cases for your clients.
From first contact to signed retainer.
Phone Answering Service
Eliminate the risk of losing a client to voicemail. Our responsive, empathetic call specialists answer every call, vet the lead, and create the first impression that wins trust.
- 24/7 live answering
- Lead vetting & qualification
- Call recording & documentation
- Seamless CRM hand-off
Bilingual Specialist Support
Spanish-language support is a key driver in legal intake. Our dedicated bilingual agents remove communication barriers so no potential client slips away.
- Spanish-speaking agents
- Cultural competency
- Expanded referral network
- No in-house hiring cost
Lead Retention for Mass Tort & Class Action
Get the greatest ROI on your marketing campaigns by outsourcing lead response and vetting. We handle the influx so your advertising spend isn't wasted.
- High-volume lead processing
- Campaign-specific workflows
- Quality assurance
- Rapid intake conversion
Plaintiff Fact Sheets
Complex legal concepts are confusing for clients in crisis. We provide fact sheets in plain language that make mass tort, class action, and arbitration details easy to understand.
- Plain-language breakdowns
- Case-specific details
- Client reassurance
- Up-to-date legal content
Diligent & Immediate Lead Follow-Up
Respond to email, web form, and chat leads instantly. Our agents categorize and assign every lead to a specialist who calls, texts, or emails the potential client immediately.
- Immediate response
- Multi-channel outreach
- Lead categorization
- Personalized engagement
Revive Dead Leads with Outbound Intake
Don't give up on leads that haven't signed yet. Our conversion specialists re-engage dormant leads, detect qualified cases, and maintain regular contact until they're ready to sign.
- Dead lead re-engagement
- Qualified case detection
- Persistent follow-up
- Revenue recovery
Contract / Intake Service
After intake and vetting, we send intake agreements on your behalf and guide new clients through signing — moving them from first call to retained client in one smooth transition.
- Digital intake delivery
- Retainer execution
- Signed document collection
- Smooth hand-off to firm
Practice areas we specialize in.
Mass Torts
Our agents collect the invaluable data mass tort cases require so your firm is ready to represent new clients as soon as the intake is signed. Each plaintiff is treated as an individual, not a number.
Class Action Cases
You don't treat your clients like faceless members of a class, and neither do we. We provide personalized, empathetic communication for every potential class action client.
Mass Arbitration
Maximize ROI on mass arbitration campaigns by ensuring valuable leads don't fall through the cracks. We manage every step from first contact to signed intake with the detailed data you need.
Personal Injury Cases
Our personal injury intake specialists are trained to collect detailed information and maximize conversion on high-value leads — from auto accidents to medical malpractice and elder abuse.
- Car & motorcycle accidents
- Bicycle accidents
- Uber/Lyft incidents
- Dog attacks
- Work accidents
- Slip and fall
- Birth injuries
- Medical malpractice
- Elder abuse & nursing home malpractice
Not sure which service is right?
We'll listen first, then recommend the right starting point for your firm.
Talk to our team